Escencion | Growth, Hiring & Operations Partner for MSP & MSSP Owners
Done-For-You Growth · For MSP & MSSP Owners

The Team Behind MSP & MSSP Owners.

We are the growth, hiring, and operations partner behind MSP and MSSP owners. We recruit your engineers, build your authority, run your operations, and sharpen your sales, all done for you. And we run a private cohort for owners who want the room, the playbooks, and the network. Built by an operator who runs his own MSSP.

4
Done-For-You Services
$297/mo
Private Cohort
Operator-Led
We Run Our Own MSSP
Private Cohort Mastermind Sessions Monthly Hot Seats Unlimited Coaching Recruiting LinkedIn Authority Managed Operations Sales Coaching Cybersecurity Stack Operator Network Private Cohort Mastermind Sessions Monthly Hot Seats Unlimited Coaching Recruiting LinkedIn Authority Managed Operations Sales Coaching Cybersecurity Stack Operator Network
Our Origin

Built by an operator who
runs his own MSSP.

Escencion is led by Adam Totounji, who operates Cynexlink, the MSP and MSSP his family founded, alongside Margret De Bruyn, COO, who scaled and operated a $100M company and built a wellness clinic and med spa portfolio from the ground up.

Adam built this system inside his own shop first. The sales process, the recruiting pipeline, the cybersecurity stack decisions, the LinkedIn authority engine, the operating playbooks. Everything inside the cohort is what he actually runs at Cynexlink, not theory from people who have never carried a service desk.

Then he opened it up. Today Escencion runs that work for other owners as done-for-you services, recruiting, authority, operations, and sales, and through a small, members-only cohort for owners who want the systems, the peers, and the room, without rebuilding all of it alone.

"Most MSP owners are building in isolation, reinventing what someone three doors down already solved. We built the room I wish I'd had. Operators in the same fight, with the playbooks and the people to win it." Adam Totounji, Founder
Adam · Founder
Cynexlink
Operates his own MSP and MSSP (cynexlink.com). The cohort is the system he runs in his own shop, opened to a private group of peers.
Margret · COO & Co-Founder
$100M
Operating background at the $100M company scale, plus building wellness and med spa portfolios. The operational depth behind delivery.
The Room
Members Only
A selective cohort of MSP and MSSP owners. Founding rate of $297 a month, month to month, grandfathered for life.
What We Do

Done-For-You For
MSP & MSSP Shops.

We embed as the growth and operations partner behind your business. Pick what you need and we build and run it for you, every piece handled by operators who run their own MSSP. Cohort members get preferred pricing on all of it.

01
Recruiting, National & International
Retained search for the engineers and operators you need, hired right the first time. Domestic placements, plus global hiring handled through vetted EOR partners so you can build a team anywhere.
Engineers · Operators · Global Hiring
02
LinkedIn Authority Building
The long game. We turn you and your firm into the recognized name in your niche on LinkedIn, building trust and positioning over time so buyers already know you before they ever reach out.
Positioning · Content · Trust
03
Managed Operations
SOPs, workflows, your tool stack, and the delivery systems that pull you out of the day-to-day. We build the operating backbone so the business runs without living on your shoulders.
SOPs · Workflows · Delivery
04
Sales Training & Team Coaching
Scripts, process, and live coaching for you and your team. We install a repeatable sales motion and coach the people running it, so closing does not depend on the owner being in the room.
Scripts · Process · Live Coaching
The Cohort

And A Private Room.

Beyond the done-for-you work, we run a private, members-only cohort for MSP and MSSP owners. The masterminds, the coaching, the playbooks, the network, and preferred pricing on every service. One flat membership, by invitation.

Twice-Monthly Masterminds
Two live sessions a month with the room. Real problems, real owners, real fixes, no fluff.
Monthly Hot Seat
Put your business in the chair. The whole room pressure-tests one member's biggest constraint.
Unlimited 1-on-1 Coaching
Direct access for the calls that cannot wait. Pricing, hiring, a deal on the line, a fire to put out.
Same-Day Response
A response guarantee on member questions. You are never stuck waiting on an answer that moves the business.
Proven Sales Systems
The scripts, sequences, and process Adam runs at Cynexlink, handed to you to plug in.
Cybersecurity Stack Guidance
What to run, what to drop, and how to position it. Tool and vendor guidance from an active MSSP.
Templates, Playbooks & Resources
A growing library of SOPs, proposals, onboarding docs, and operating playbooks you can ship today.
Monthly Market Brief
What is moving in the MSP and MSSP market, and what it means for how you sell and price this month.
Guest Expert Sessions
Operators, recruiters, and specialists brought into the room to go deep on one topic at a time.
Operator Community & Referrals
A network of owners who refer work, share vendors, and pass deals they cannot serve.
Private Slack Community
The room between the calls. Ask anything, any day, and get answers from operators who have been there.
Member-Only Service Access
Need it built for you? Members get every done-for-you service at member-only pricing.
Founding Member Rate
$297/ month

Month to month. No contracts. Cancel anytime. The founding rate is locked for life, even after membership rises to $497.

  • Full access to every membership benefit
  • Member-only pricing on all done-for-you services
  • Founding rate grandfathered as long as you stay
  • 15-day money-back guarantee
15
15-Day Guarantee
Sit in the room, use the playbooks, join the calls. If it is not right for you in the first 15 days, you get every dollar back. Founding seats are limited, and the rate rises to $497 once the room fills.
Your First 30 DaysMembership starts with a full read on your business, not a welcome email.
01
MSP Business Audit
A full review of your sales, delivery, stack, and pricing.
02
90-Day Roadmap
The handful of moves that matter most, in priority order.
03
Business Health Score
A clear baseline so you can see progress month over month.
04
Resource Pack
The playbooks and templates matched to your roadmap.
05
Community Setup
Onboarded into the room, the calls, and the Slack.
Why The Room Exists

Most MSP owners are
building alone.

Owners reinvent the same systems, make the same hiring mistakes, and second-guess the same pricing calls in isolation. The fastest-growing MSPs are not smarter. They are simply in rooms where someone has already solved the thing in front of them.

Pattern Detected
Isolation Cost
Live Diagnostic
01 You are solving solved problems. The pricing model, the hiring scorecard, the QBR template, the stack decision. Another owner has already built and tested all of it. Alone, you rebuild it from scratch and lose months doing it. Wasted Cycles
02 No one to pressure-test the call. Should you fire that client, raise prices, hire that engineer, take that deal? Owners make these calls alone and live with the cost. A room of peers gives you a second set of eyes before you commit. Better Decisions
03 Your network is your pipeline. The best MSP deals come from referrals and trusted operators, not cold lists. A room of owners who refer work, share vendors, and pass deals they cannot serve compounds in your favor every month. Compounding Network
Inside The Cohort

What Membership
Actually Looks Like.

Not a course you watch once and forget. A living membership: it starts with a full read on your business, then runs on a steady rhythm of sessions, coaching, services, and a network that is always on.

01
Day One
Onboarding · First 30 Days

We start with a full read on your business.

Membership opens with a complete MSP business audit, a 90-day priority roadmap, and a business health score. You walk in knowing exactly where you stand and the handful of moves that will matter most.

Full MSP business audit 90-day priority roadmap Business health score Personalized resource pack Community onboarding
Outcome
Total clarity on your next 90 days

No guessing where to start. You leave week one with a ranked plan and the playbooks to run it.

02
Every Month
The Rhythm · Ongoing

A steady cadence of sessions and coaching.

Two masterminds a month, a monthly hot seat where the room works on one member's biggest constraint, unlimited 1-on-1 coaching, and guest experts brought in to go deep. The rhythm keeps you accountable and moving.

Twice-monthly masterminds Monthly hot seat Unlimited 1-on-1 coaching Guest expert sessions Monthly market brief
Outcome
A board of advisors on retainer

Every major decision gets pressure-tested by operators who have already made it.

03
When You Need It
Done-For-You · At Member Rates

Hand the work to us, at member rates.

When you would rather have it built and run for you, members tap recruiting, LinkedIn authority, managed operations, and sales training at member-only pricing. The playbooks are yours either way. The done-for-you option is there when you want leverage.

Recruiting, national & international LinkedIn authority building Managed operations Sales training & coaching Member-only pricing
Outcome
Leverage without a new hire

Get the engineer hired, the systems built, the pipeline warmed, without adding overhead.

04
Always On
The Network · Day to Day

A room that compounds over time.

Between the calls, the private Slack is always open. Ask anything, share a win, pass a deal you cannot serve, and tap a vendor someone has already vetted. The longer you are in the room, the more it returns.

Private Slack community Same-day response guarantee Operator referral network Shared vendors & templates Cybersecurity stack guidance
Outcome
Referrals, answers, and momentum

You stop building alone. The room becomes part of how the business runs.

Who Is In The Room

For Established MSP & MSSP
Owners.

The cohort is built for owners with a real business and a defined niche. These are the verticals the room knows best, and where members move fastest.

🏭
Manufacturing IT
MSPs serving plant managers and operational leaders. CMMC, OT security, infrastructure. A high-trust niche.
⚖️
Legal IT
Firms specializing in law firms. Managing partners and administrators. Compliance-heavy, relationship-driven buyers.
🏥
Healthcare IT
MSPs serving private practices and healthcare groups. HIPAA, EMR, clinical infrastructure.
💼
Financial IT
CPAs, RIAs, wealth managers. MSPs serving verticals where trust and compliance are non-negotiable.
Professional Services
MSPs serving consultancies, agencies, and engineering firms. B2B buyers who value a sharp operator.
🌐
Niche-Defined
Whatever vertical you serve. If you run a real MSP or MSSP and want a room of peers, you belong here.
You'll Fit If:
You run an MSP or MSSP
You have a defined niche
You are done building alone
You want operators, not gurus
How We Work

One Call.
Then We Build.

It starts with a short call. We learn your business, find what is actually stuck, and map the fastest path forward, whether that is a single service, the cohort, or both. No pressure, no pitch theater.

01
📞
Step One
Book a Call
A short call to learn your business and find what is actually stuck, whether that is hiring, growth, or operations.
15 to 20 Minutes
02
🧭
Step Two
We Scope It
We map the fastest path forward and scope it to you. A single service, the cohort, or both. Priced to your exact need, never a package.
Same Week
03
🛠️
Step Three
We Build
We start the work and, if you join the cohort, onboard you with a full audit, a 90-day roadmap, and your business health score.
Weeks One to Two
04
Step Four
Your Ongoing Partner
We run the work and you tap the room, the coaching, and the services whenever you need them. We grow as you grow.
Ongoing
The Return

The Math Is
Not Subtle.

Whether it is a single hire, a warmer pipeline, or a few founder hours back, the work pays for itself fast. And the cohort is $297 a month. Move the inputs to see it for your business.

Annual Membership
$3,564
New Clients / Year
6
New ARR / Year
$108,000
Membership is $3,564 a year at the founding rate. Between the sales playbooks, the coaching, the authority service, and the referral network, a single new client tends to cover it many times over.
Operator Results

Real Operators.
Real Results.

We have worked inside MSP, MSSP, and cybersecurity businesses for years. Here is what operators across the spectrum say about working with us and the systems behind the cohort.

Cybersecurity MSP
★★★★★
"Way better than what I expected. They underpromised and over-performed at every level."
CR
Cory Russell
CEO · Layer7 Systems
Cybersecurity
★★★★★
"The offer creation was unique, going to be a great opportunity to lead with."
DR
David Rauschendorfer
CEO · Cybersecurity Resource
Tech & Storage
★★★★★
"Your team understands systems really well. They're delivering everything they said they would."
PP
Peter Prieto
CEO · NdataStor
MSP · Manufacturing IT
★★★★★
"Having a room of other owners to pressure-test decisions changed how I run the business. I stopped guessing."
N
Nate C.
Manufacturing MSP · Chicago, IL
2 Engineers
Hired In 60 Days
MSP · Legal IT
★★★★★
"The referral network alone paid for the year. Owners I met in the room sent me work they could not serve."
L
Lauren F.
Legal-Focused MSP · Seattle, WA
3.2× Pipeline
First 6 Months
MSSP
★★★★★
"The sales playbooks were the unlock. Within 90 days we were booking 2 to 3 vCISO calls a week."
M
Matt T.
MSSP · vCISO Practice
2 to 3 Calls / Wk
From Authority
MSP · Healthcare IT
★★★★★
"The hot seat sessions are worth the membership by themselves. The room found the leak in my pricing in 20 minutes."
D
Dr. Diana R.
Healthcare-Specialized MSP
Best Quarter
On Record
Operations · Med Spa
★★★★★
"We went from $85K to $310K monthly in under 5 months. The systems they built changed how we operate."
M
Marcus T.
Med Spa Owner · Miami, FL
265% Growth
In 5 Months
MSP · Financial IT
★★★★★
"The LinkedIn authority work means CPAs and RIAs know me before we ever talk. Three new clients in 4 months."
B
Brandon H.
Financial-Vertical MSP
3 New Clients
In 4 Months
Cybersecurity Consultancy
★★★★★
"Selling on referrals only with no pipeline visibility. They built the infrastructure to actually scale."
S
Sarah K.
Cybersecurity Consultancy
First $200K Mo
In Month 5
MSP · Professional Services
★★★★★
"The Slack is the part I did not expect to value most. I get a real answer from a real operator the same day."
T
Tyler B.
Professional Services MSP
Same-Day
Answers
Operations · Home Services
★★★★★
"Finally feel like I have a real company, not just a job I own. The operations overhaul was worth every penny."
R
Ricardo V.
HVAC Business Owner · Dallas, TX
40% Margin
Post-Optimization
MSSP · CMMC
★★★★★
"Manufacturers ask their network, not Google. The room and the authority work got me into those conversations."
A
Andre L.
CMMC-Focused MSSP
5 Calls / Wk
By Month 4
MSP · Healthcare IT
★★★★★
"The recruiting service found me two level-2 engineers I could not find on my own. Hired and onboarded fast."
V
Dr. Vanessa O.
Healthcare IT Specialist
2 Hires
In One Quarter
MSP · Manufacturing IT
★★★★★
"The playbooks saved me months. I plugged in the proposal and onboarding docs and stopped reinventing them."
K
Kevin S.
Manufacturing IT MSP · Phoenix, AZ
Months
Saved
Operations · SaaS
★★★★★
"They recruited an entire sales team, built our CRM from scratch, and had us live in 10 days."
M
Mia T.
Vertical SaaS Founder
3× Pipeline
In 60 Days
MSP · Legal IT
★★★★★
"The coaching on a live deal helped me close a managing partner I would have fumbled on my own."
F
Farid A.
Legal-Vertical MSP · Remote
Closed
A Key Account
Operations · Aesthetics
★★★★★
"I was the bottleneck in my own business. They built the systems so my team could run without me."
J
Jessica M.
IV Wellness Clinic · Scottsdale, AZ
22 Hrs/Week
Founder Time Back
FAQ

Common Questions.

What does Escencion actually do?+

Two things. First, done-for-you work for MSP and MSSP owners: recruiting, LinkedIn authority, managed operations, and sales training. You pick what you need and we build and run it. Second, a private cohort, a members-only room with masterminds, coaching, playbooks, and a network of other owners. You can use a service on its own, join the cohort on its own, or do both.

What does it cost? Is there a contract?+

The founding member rate is $297 a month. It is month to month with no contract, and you can cancel anytime. There is a 15-day money-back guarantee. The rate rises to $497 once the room fills, but founding members keep $297 for as long as they stay. Founding seats are limited on purpose.

Are you really an MSP operator, or just a coach?+

A real operator. Adam Totounji runs Cynexlink, the MSP and MSSP his family founded. Everything in the cohort is the system he uses in his own shop. Margret De Bruyn, COO, brings a $100M-company operating background. This is not theory from someone who has never carried a service desk.

Do I have to join the cohort to use a service?+

No. The four services (recruiting, LinkedIn authority, managed operations, and sales training) are standalone engagements, scoped and priced to your exact need. You can hire us for one without joining the cohort. Cohort members simply get preferred pricing on all of them, which is why most owners who plan to use more than one service end up joining.

How are the masterminds and coaching run?+

Two live mastermind sessions a month with the room, plus a monthly hot seat where the group works on one member's biggest constraint. Coaching is unlimited and direct, for the calls that cannot wait, with a same-day response guarantee on member questions. Between calls, the private Slack is always open.

Who is this actually for?+

MSP and MSSP owners with an established business, ideally $500K+ ARR, and a defined B2B niche such as manufacturing, legal, healthcare, financial services, or professional services. If you run a real shop and you are tired of building in isolation, you will fit. If you are pre-revenue and still figuring out your niche, it is early.

Why is it members only and so selective?+

The value is the room. A small group of serious owners who trust each other will go deeper, refer more, and pressure-test harder than a large open group ever could. We keep it selective so the masterminds stay sharp and the network stays worth being part of. That is also why it starts with a short fit call.

How do I join?+

Request a fit call. It is a short conversation to learn your business and confirm the room is right for you. If it is a fit, we onboard you with a full audit, a 90-day roadmap, and access to the masterminds, coaching, Slack, and network. If it is not, we will tell you straight. The founding rate is locked while seats last.

Let's build
your shop.

Book a short call. We will walk through your business, find what is actually stuck, and map the fastest path forward, whether that is a service, the cohort, or both. If it is not a fit, you will still leave with something you can use this week.