Escencion | Hiring, Managed Services & Fractional Management for MSP & MSSP Owners
Done-For-You Growth For MSP & MSSP Owners

We Hire, Manage, Or Run The Team You're Building.

It starts with one question: what is the next hire or function you need to build out? From there we do one of four things. We recruit and place the person on your team, we recruit and manage them for you, we run the whole function ourselves so you never have to hire, or we step in to lead the team you already have. Sales, marketing, operations, engineering, client service management, whatever function of the business you need to hire out for, we can handle it. Built by an operator who runs his own MSP and MSSP.

4
Ways We Plug In
National & Global
Recruiting Reach
Operator-Led
We Run Our Own MSP & MSSP
Recruiting Hire & Manage Managed Marketing LinkedIn Authority Google Ads Managed Sales Managed Operations Fractional Management Lead Your Team SOPs & Playbooks Operator-Led Long-Term Partner Recruiting Hire & Manage Managed Marketing LinkedIn Authority Google Ads Managed Sales Managed Operations Fractional Management Lead Your Team SOPs & Playbooks Operator-Led Long-Term Partner
The Proof

MSPs & MSSPs We've
Worked With.

The shops that trusted us with their people, their pipeline, and the parts of the business that needed a fix.

PatientLock
Send IT Solutions
Titanium Computing
Concourse
AppSavi
Skyward Technical Solutions
Human-ISM
IP Services
Layer 7 Systems
LM Consulting
ndataStor
A selection of the operators and tech companies we've delivered for.
How We Help

Four Ways We
Step In.

It always starts the same way. You tell us the role you are hiring for, or the function you want built out or taken off your plate. Then we pick the model that fits your stage and your budget. Never a forced package, just the fastest path to the outcome.

Model 01 · Placement
01
We Hire It
You want to own the hire. We run the full search, source and screen, and place a vetted full-time person directly on your team. Technicians, engineers, sales, marketing, operations, domestic or international. They are yours from day one.
Full-Time Placement · Domestic & Global
Model 02 · Recruit + Manage
02
We Hire & Manage It
You need the role filled, but you do not want one more person to manage. We recruit them, then manage them for you: direction, accountability, and output. You get the result without adding a report to your plate.
Recruited & Managed For You
Model 03 · Managed Function
03
We Run It For You
No hire needed. We take the function on ourselves and run it as your team. Managed marketing (LinkedIn authority, Google ads, whatever fits your stage), managed sales, managed operations, and more. The work gets done with zero headcount added.
Managed Marketing · Sales · Ops
Model 04 · Lead Your Team
04
We Manage Yours
You already have the people. They just need leadership. We come on as managers over your existing team or department, in any function, and bring the structure, standards, and accountability that make them perform.
Fractional Management For Your Team
How We Work

One Call.
Then We Build.

It starts with a short call. We get clear on the role you need or the function you want handled, then map it to the right model and the fastest path forward. No pressure, no pitch theater.

01
📞
Step One
Tell Us The Need
A short call to get clear on the role you need or the function you want handled. Hiring, pipeline, marketing, sales, or operations.
15 to 20 Minutes
02
🧭
Step Two
We Pick The Model
We map your need to the right fit: hire it, hire and manage it, run it for you, or manage the team you already have. Priced to your exact need, never a forced package.
Same Week
03
🛠️
Step Three
We Build & Run
We get to work. The search opens, the function turns on, the team gets managed. You see movement, not a slide deck.
Weeks One to Two
04
Step Four
Your Ongoing Partner
As the business grows, you tap us for the next move. Another hire, another function, more leadership. We grow as you grow.
Ongoing
Our Story

Built by an operator who
runs his own MSP & MSSP.

Escencion is led by Adam Totounji, who operates Cynexlink, the MSP and MSSP his family founded, alongside Margret De Bruyn, COO, who scaled and operated a $100M company and built a wellness clinic and med spa portfolio from the ground up.

Adam built these systems inside his own shop first. The recruiting pipeline, the LinkedIn authority engine, the operating playbooks, the client-experience standards. Everything Escencion runs for clients is what he actually runs at Cynexlink, not theory from people who have never carried a service desk.

Then he opened it up. Today Escencion does that work for other owners, whatever they are building: we hire the people you need, manage them for you, run whole functions ourselves, or lead the team you already have, so you can stop being the bottleneck in your own business.

"Most MSP owners are doing everything themselves: hiring, marketing, and running delivery, all at once. We take the pieces off your plate that we already run well in our own shop. You stay the owner. We become the engine." Adam Totounji, Founder
Adam Totounji, Founder of Escencion ATPhoto
Adam Totounji · Founder & CEO
10 Years
A decade running his own MSP and MSSP (cynexlink.com). Everything Escencion runs for clients is the system he built and runs in his own shop first.
View Adam on LinkedIn
Margret De Bruyn, COO and Co-Founder of Escencion MDPhoto
Margret De Bruyn · COO & Co-Founder
$100M
Operating background at the $100M company scale, plus building wellness and med spa portfolios. The operational depth behind delivery.
View Margret on LinkedIn
Who We Work With

For Established MSP & MSSP
Owners.

We work best with owners who have a real business and a defined niche. These are the verticals we know best, where hiring, managed functions, and leadership move the needle fastest.

🏭
Manufacturing IT
MSPs serving plant managers and operational leaders. CMMC, OT security, infrastructure. A high-trust niche.
⚖️
Legal IT
Firms specializing in law firms. Managing partners and administrators. Compliance-heavy, relationship-driven buyers.
🏥
Healthcare IT
MSPs serving private practices and healthcare groups. HIPAA, EMR, clinical infrastructure.
💼
Financial IT
CPAs, RIAs, wealth managers. MSPs serving verticals where trust and compliance are non-negotiable.
Professional Services
MSPs serving consultancies, agencies, and engineering firms. B2B buyers who value a sharp operator.
🌐
Niche-Defined
Whatever vertical you serve. If you run a real MSP or MSSP and want to hire, grow, and run it better, you fit.
You'll Fit If:
You run an MSP or MSSP
You have a defined niche
You need to hire, grow, or systemize
You want operators, not gurus
MSP & MSSP Owners

Real MSP & MSSP Owners.
Real Words.

What MSP and MSSP owners say about working with us.

FAQ

Common Questions.

What does Escencion actually do?+

We are the people partner behind MSP and MSSP owners, of any size. It starts with the role you need or the function you want handled. Then we do one of four things: hire the person and place them on your team, hire and manage them for you, run the whole function ourselves so you never hire, or manage the team you already have. Sales, marketing, operations, engineering, client service management, whatever function of the business you need to hire out for, we can handle it.

How does working together usually start?+

With one question: what is the next hire or function you need? From there we pick the model that fits. Many owners start with a single role or function and expand as they see it work. You set the pace.

Are you really an MSP operator, or just an agency?+

A real operator. Adam Totounji runs Cynexlink, the MSP and MSSP his family founded. Everything we run for clients is the system he uses in his own shop. Margret De Bruyn, COO, brings a $100M-company operating background. This is not theory from people who have never carried a service desk.

How does the hiring work?+

Two ways. We place a full-time hire directly on your team, or we recruit and manage that person for you when you want the role filled without managing it yourself. We source, screen, and present vetted candidates for any seat, technical, sales, marketing, or operations, domestically and internationally, with global hires handled through vetted EOR partners so you can build a team anywhere without setting up entities yourself.

What if I do not want to hire anyone?+

Then we run the function for you. We take it on internally and operate it as your team, with no headcount added. That could be managed marketing (LinkedIn authority, Google ads, content, whatever fits your stage), managed sales, managed operations, or another function. We scope what it should look like for where you are, then run it.

Can you manage the team I already have?+

Yes. If you already have the people and they just need leadership, we come on as managers over your existing team or department, in any function. We bring the structure, standards, and accountability that make them perform, so you are not the one running the day-to-day.

How is it priced?+

Every engagement is scoped and priced to your exact need, never a forced package. Hiring, managed functions, and fractional management each carry their own pricing depending on scope. The fastest way to a straight answer is a short call, where we map what you need and tell you what it costs.

How do I get started?+

Book a short call. We learn your business, find what is actually stuck, and scope the fastest path forward. If it is a fit, we get to work that week. If it is not, we will tell you straight and point you in a better direction.

Let's build
your shop.

Book a short call. We will walk through your business, figure out the right move, and map the fastest path forward, whether that is a hire, a managed function, or stepping in to lead the team you already have. If it is not a fit, you will still leave with something you can use this week.